Originally Posted by
sloppy12
I have never even used a phone for a return or a lost package for a refund. you fill out the little return form thing give a reason and drop off at kohls, or a amazon store. I think one time before the kohls deal i had to go to a UPS store and actually had to print something. with kohl or amazon store you get an email and just show them that on phone and some person just chucks box in a pile hits the confirmed drop off and you get a refund.
Didn't know that it is so easy in US, in Canada, you fill out the reason on website form (nice is that it can be just that you don't need the product anymore) and print out the shipping label, package the product and bring to post office outlet or local FEDEX office (I think even drop off point is fine, ie, it doesn't have to be personal handover).
Another great thing with Amazon and eBay is how the product search is implemented. If you shop online on HomeDepot or other such stores' websites, you really start to appreciate those two outlets, they really work on it. You just have to hand it to them even if you have some beef to cook with them