Different gas station, lady comes in and says she thinks she has a slow leak in a tire. I tell her to leave it and I'll check. I put the tire in the water tank and I can not find a leak. She comes to pick it up and I tell her there is no charge because I can't find a leak. She flips out and starts screaming at me. "WHAT??? I'M NOT CRAZY! DO YOU THINK I'M CRAZY?" My friend tries to calm her down but she keeps screaming for some time before she finally leaves.

At the car dealer mechanics don't usually have to talk to customers unless the advisor asks you to and sometimes it helps us figure out what is going on with the car. Part of the problem is people think you just look at the car or hook it up to a computer and you know what's wrong with it.

I was asked to talk to a young guy about his diesel because he is having trouble with particulate regeneration which could be due to many things. I start running through the questions I want to ask and he says something like "I don't want to listen to this song and dance".I went back to work and he left it anyway and I fixed it