Then there are lawsuits. At a car dealer there are always lawsuits, some with merit, some frivolous. In 1995 Suburbans were hard to get. They were selling fast and GM was trying to get another plant running to keep up with demand. A lady was looking for a new one and we didn't have any but we had a nice used one that the previous owner had done some modifications on, so she bought it.
Long story shortened she moved to another area and a guy she was dating told her it wasn't smog legal. She called the dealer and said she wanted $200,000 for her pain and suffering. Of course, we had to go to court and I had to testify, since I had performed the smog test. We had to drive 200 miles to her new town to inspect it at another dealer. While there I heard her tell someone it was the best car she ever had and she had put 60K miles on it.
She sued people for a living and when she bought the car she bragged about getting the money from another lawsuit. We weren't allowed to bring that up in court. She asked in court for $200,000 and ended up with a $32K award but she had to give the car back, pay her team of lawyers, and half of the court costs. Ridiculous.
I could do this all night.