Originally Posted by
cxwrench
Obviously sounds like a shifter problem, but did you try undoing the cable from the derailleur and seeing how many clicks the shifter has?
I just disconnected the cable and checked the shifter again and it only gives 4 clicks now. I guess there's an issue with the ratchet system and I'll just have to take it back. That's too bad, it wasn't easy to find and the set cost just over $30. Now I'll have to waste yet more time and spend more $ no doubt.