Originally Posted by
Andrew R Stewart
Bolded seems to be odd terms. The axle is what the QR skewer goes through. "Hole in the nut" to me sounds like some of the QR skewer stick out past the QR adjusting end cap. If so then all is ok as this happens with skewers that are a tad longer then needed.
Yes, that is what I was referring to. The weird thing is that there wasn't much (if at all) skewer sticking out before I took it to them, now it looks like the pic below. Hence my theory of them botching the reassembly of the hub/freehub and missing out on some parts/spacers.