Originally Posted by
cat0020
Very confusing run-on sentence.
339 bikes or e-bikes?
40 bikes (or e-bikes) that you've performed warranty service, but they were not all sold from your shop?
By "little bit of time", is that time period between APR 2018 thru APR 2020?
So, total of three incidents of "smoking battery" out of how many services that you've provided on e-bikes? and one incident as email, not actual e-bike that is in your shop?
339 e-bikes were sold from 2018-2020 sorry for not making that clear but of course we are talking e-bikes in an e-bike subforum so I guess I kind of forgot to put the "e"
Some of those e-bikes were not sold from our shops and some had issues not related to the actual e-bike.
The little bit of time was last year to this year in that date range I gave.
In terms of amount of service we did a lot last year a total of almost 13,000 tickets from the 4/20/20-4/20/21 so we had a lot of bikes in the shop last year and our e-bike service department was busy through all of that. We started off that year fairly busy and got extremely busy in the middle. I don't know the exact number of tickets that were e-bikes but a decent sized chunk of that was e-bikes and a reasonable sized chunk of that chunk was various online, kit and low cost e-bikes with various ranges of issues. I highlighted a few cases of stuff that I remember quite well from last year but we had a lot of other stuff but because we were quite busy a lot of it was a blur.