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Old 06-10-21 | 09:46 AM
  #18  
Barry2
“We don’t need no badges”
 
Joined: Sep 2019
Posts: 2,606
Likes: 1,628
From: SF Bay Area

Bikes: 1981 Holdsworth Special, 1993 C-dale MT3000 & 1996 F700CAD3, 2018 & 2019 Cervelo R3’s & 2022 R5, JustGo Runt, Ridley Oval, Kickr Bike 8-)

Wahoo Support

I've found Wahoo Support to be incredibly good.
Open a case and see what they can do for you.

Barry
BTW have you seen their article on "Bolt wont turn on"

HELP! MY ELEMNT/BOLT/ROAM DOESN'T TURN ON!

If your ELEMNT/BOLT/ROAM is not turning on by holding down the left side power button, try the following:
  • Charge the ELEMNT/ BOLT/ROAM using a non-Apple brand wall charger with a power block rated for at least 2-3 amps, for 1 hour or more.
  • Avoid using Apple brand USB charging blocks and desktop/laptop/automobile USB ports as these often do not provide a full charge.
  • Try charging using a different charging cable as older cables may not be able to support ELEMNT/BOLT/ROAM power requirements, can potentially be shorted, fractured or fatigued, or provide only data (but not power).
  • After 1 hour of charging with a non-Apple USB block and a different cable, press and hold the power button for 10 seconds.

Last edited by Barry2; 06-10-21 at 09:50 AM.
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