View Single Post
Old 06-11-21 | 08:46 PM
  #26  
genejockey's Avatar
genejockey
Klaatu..Verata..Necktie?
Titanium Club Membership
15 Anniversary
Community Builder
Community Influencer
 
Joined: May 2007
Posts: 23,813
Likes: 17,244
From: SF Bay Area

Bikes: Litespeed Ultimate, Ultegra; Canyon Endurace, 105; Battaglin MAX, Chorus; Bianchi 928 Veloce; Ritchey Road Logic, Dura Ace; Cannondale R500 RX100; Schwinn Circuit, Sante; Lotus Supreme, Dura Ace

Originally Posted by tcs
Good, because it started happening several years ago. A couple of chains & lots of independents these days. Prep & set-up of internet purchased bikes is a steady business for them.



Yes, having bought a Canyon last summer, I'm aware of Velofix. They offered it as a service, presumably having some partnering arrangement with Velofix.

My question is whether they'll replace the LBS for routine service, like adjustments to headsets or derailleurs, wheel truing, fitting, etc. I mean, I have a coworker who has a Cervelo and a Wilier and doesn't even know how to fix a flat! He just calls his wife for pickup and takes the bike to the LBS and pays them to fix it! People bring their bikes to their LBS for a number of reasons, a lot of which are little things that take a few minutes to fix, but you don't want to go too long without them.

I can see how the big LBS that stocks - or used to stock - multiple sizes of multiple models of bike, as well as clothing, accessories, and a repair shop will have difficulties in an environment with rising rents. All of that takes floor space, and rents ar often by the square foot. But I also know many people are thoroughly mystified by the process of buying bikes online and would buy a crappy ill-fitting bike at a brick and mortar store, because they could RIDE IT, rather than online, which for novices must seem like buying a pig in a poke.

Dunno. I can see forces pushing the market in opposite directions at the same time.
__________________
"Don't take life so serious-it ain't nohow permanent."

"Everybody's gotta be somewhere." - Eccles
genejockey is offline  
Reply