Originally Posted by
Onegun
Please note that, of late, PayPal does NOT honor their guarantee in many, many circumstances. Personally, I was one of the earliest PayPal subscribers in the late 90s or early 2000s, I think. Over those 20 years, I've filed 2 claims. The first was denied twice, but them finally paid out of the blue some 3 months later. The second was again denied along with a notice that they were cancelling my account because I was too "high risk". Twenty years and tens of thousands of dollars run thru their system, and I can no longer use PayPal. The PayPal Community forum is full of complaints from people who never got their money back, their accounts got cancelled, etc.
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I've found PP to be fantastic in this regard. I've had 3 claims in the last year and each was settled quickly and in my favor. They also reimburse return shipping which is a huge benefit when you are buying stuff online you can't see or try on first. I suspect, as is usually the case, the people posting online about negative experiences are a small fraction of users. But whatever service one uses, documenting from the moment of purchase is key.