The warranty is five (5) years. I purchased the hub from Dolphin Bay Cycles in September 2017. But the wheel was tacoed when an SUV struck me. I have written Penny at Peter White Cycles about the Warranty and am awaiting a response. But I've told them about the accident. The hub was unscathed and runs true and I can't see how it would damage the electrics. The rim was only tacoed and not seriously stressed to where the hub was visually harmed. Maybe these hubs are mor 'fragile' than I would expect? In any event... I expect that I'll need to effect the repair since just shipping a wheel back from New Zealand is well over $185 and takes weeks to arrive by FEDEX. There is no support for these hubs in New Zealand... heck; it was a major struggle to even locate one high quality rim that was 36 hole in the entire country! An SON hub is unheard of here, not a single bike shop has recognized the thing and I've been to a few good ones here.

I have heard that it's possible to take these hubs apart... Has anyone here done this?