Originally Posted by
veganbikes
Maybe so, having put together a large number of bikes in a box, I cannot have any faith any bikes come as a complete built bike even those that come actually nearly complete roll out of the box nearly ready still need some tuning. You may have had some great luck and maybe Canyon is doing a better job of things than others (certainly they understand torque and include torque tools in their boxes which is a step)
Well it's either luck both times or Canyon just build their bikes properly. As their direct business model depends on it, then I would bet it's the latter.
I remember when Canyon first hit the scene in the UK and some bike shops refused to service them out of principle. But I haven't come across that attitude in a long time.