did he actually say that SRAM 's are crap (in their performance?) maybe he just doesn't get good discounts on them and it decreases his profits. i have stuck with shimano chains on my ultegra drivetrain and they last over 3000 miles each. i've installed 4 of them (one each year) on my bike and the drivetrain still looks like new. i'm not going to change what isn't broken unless i have to (same with my michelin tires)
it is obvious that people love their SRAMS and rightfully so, though