Originally Posted by cboggia

Hi everyone

I used to live in China, where I stayed a couple of years for the Company I work for. Before leaving ​​​​​to move back to Italy, I bought a Garmin Edge 1000, with local China maps.

The unit itself works flawlessly, now I’ve added some free maps of the area I currently live in, here in northern Italy.

The problem I have is that Garmin Express does not let me add this unit, it says to contact Customer Support; I did, here in Italy, but they say that they can’t help because it’s a Chinese unit and that there might be some restrictions on the settings of the unit and/or on the servers it is contacting, when uploading; they said they’re not even sure of it, in the end they offered me to buy a new unit at a discounted price… which I found being still higher than the one I could get on Amazon ☹ .

I’ve tried on 4 different Windows PCs, Win 7 to 10, both here and while I was still in China, always with the same result

Funny thing is that my older Garmin Edge 200, also bought in China, has no issues with Garmin Express and can be added on whatever PC I install GE onto.

Now the questions:

1. Can anyone help to fix this?

2. Is there any ways that I could “flash” my Chinese unit and make it become a Euro/NA one? Garmin Support says NO, but that’s the official response…

3. Any suggestions/recommendations?

Thanks in advance