Thanks for all this information. Very helpful!

We decided to start by changing out to a slightly different stem that raises the handlebars a bit and brings them just slightly closer. So far so good, but we haven't been out on any long rides yet.

We really like this bike. It fits us perfectly and we love the quality of the ride. We'll try anything we can before going through the hassle of selling this one only to buy another. It's very challenging to find a bike to satisfy 2 people and we're sticking with this one for as long as we can.