Joined: Mar 2014
Posts: 18,402
Likes: 6,729
From: ,location, location
Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), R+M Supercharger2 Rohloff, Habanero Ti 26
Most shops don't have the time to loosen peoples bolts and have no interest in it unless required for a repair and certainly aren't going to do extra unpaid work that could lead to bike issues. It is possible they may not have tightened them as it was not part of the purview of their work.