Originally Posted by
dmwill
Garmin support said "disable the Florida openfietslite map that is listed on your edge. Where did you get that and how was it installed on it? We don't recommend installing 3rd party maps on the unit."
It's completely unsurprising that Garmin support would want nothing to do with a non Garmin product.
(Customer support is expensive for companies. Often, the support groups are given directions to reduce the cost. One easy way of doing that is not dealing with issues that are anyway related to non-company products. The staff is often trained to deal with a limited range of issues too.)
(One of Garmin's own maps doesn't work in Garmin's BaseCamp product. Garmin has no idea why. The other maps (out of like 5) work fine in BaseCamp.)
Originally Posted by
dmwill
I had these maps installed:
- Garmin DEM Map North America <elevation data.>
- Garmin Geocode Map North America <points of interests for address lookup.>
- Trailforks <maps for mountain biking used for Trailforks feature.>
- AMR Standard Basemap, NR <world-wide base map. doesn't have much detail. "NR" means no rouiting information.>
- Garmin Cycle Map Amer, North <map for North America (which included Florida). This has routing information.>
- Florida openfietslite/latin1 BBBike.org <Much the same as the "Garmin Cycle Map" but just covering Florida.>
Here is a picture of what it was doing. Blue arrow keeps moving, but after exiting traffic circle unit still thinks that's the next upcoming turn. Sometimes it would stay that way past a couple of turns then tell you to make a U turn to go back to the parts you "missed" even if you were still on course. Removing the openfietslite map resolved this behavior. Yeah, they said they'd not seen this either, don't know why my unit is special, but hopefully the next person that runs up against this might find this and save a little time.
Already exited the traffic circle, but unit thinks we haven't gotten there yet.
These
two maps (which both have routing issue)
cover the same region (this is the problem I pointed out earlier).
You have to disable one of these maps. "Removing" either map would have resolved the issue!
It's a known problem (known for years), It would happen with two Garmin maps that covered the same region.
======================
Why did you install a Florida map (when the Garmin map already covered it)?