Originally Posted by
LV2TNDM
I wouldn't push the warranty issue. You cannot expect a component to have an unlimited life on a tandem, especially one that's been toured on. It's unrealistic to expect this.
I agree with you. I'm don't expect WI to pay for the failure this time. WI replaced the hub after the first failure and I now have over 21,000 combined miles on the two hubs.
I was most interested in:
1) getting a read on the expected life span of my hub for our weight, pannier weight, and the type of riding we do and then compare that to the amount of miles I got
2) explore what options exist for hubs/wheels that might be an improvement in reliability.
I am going to provide feedback to WI with details about how I used the hub, how long it lasted the second time, and pictures of the failure so that they will have another data point to consider for designing and manufacturing future hubs. Based on the replies I've gotten here and some scouring of the web, I'm pretty good with 21,000 miles for that hub.