Originally Posted by
Jipe
I am not opposed to it, I just say that in practice, its not like that and that there are no spare parts available for many products.
If the manufacturer has no spare parts, the reseller cannot provide any spare parts even if some countries have put in place some laws enforcing to have spare parts.
Then they don’t distribute. It’s specifically true for white goods which obviously have much longer life time than cellular phones. Some manufacturers offer 7 years extended warranty. My fridge have recently malfunctioned. It’s local brand. Service engineer said it’s 2 years warranty ended in 2017 yet he had nonissues replacing the screen and controller board. It’s how things are supposed to be. Equipment manufacturers earn more from service and spare parts sale then they do from selling the equipment. It’s in their interest to keep service available for as long as they can.