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10-18-22 | 04:42 AM

#94

cat0020

Ride more, eat less

Joined: Feb 2007

Posts: 2,167

Likes: 949

From: Philla PA, Hoboken NJ, Brooklyn NY

Bikes: Too many but never enough.

Fiido respond:

For those of you who wonder if your T1 is to be replaced, we have created a serial number checker for all T1 users.
https://www.fiido.com/pages/t1-serial-number-checker
This is to enable T1 owners to know whether their bike is affected by the issue. Those who are affected can contact us after the confirmation or wait for us to contact you in the near future.

We care about quality as much as everyone does and have implemented stringent quality assurance procedures.
We know there will always be those who doubt us no matter what we have done, so we hereby announce :
1. All T1s (including those in stock and the replacements) will enjoy a 5-year warranty from Fiido for the frame from now on.

2. We promise that if any of the new T1s suffers from a frame-breaking issue under normal use conditions, Fiido will compensate the customer with $10,000. No questions asked. We are confident in T1 and are sure that no one will have the need to claim this. But feel free to bet against us.

https://www.facebook.com/groups/5437...1355754334113/

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