fender1 (Brian) is an absolute legend, folks.
Though both of us apparently failed to notice some fairly hard-to-notice front end damage in a Bianchi Professional until it arrived at my doorstep, Brian immediately offered a full refund of the purchase price and shipping. Not only that, he agreed to let my grubby little hands have a go at trying to cold-set the frame back into alignment before shipping it back, knowing full well the bowed top tube might bow even more.
The straightening was a resounding success too. Thread here for those curious:
Tweaked Bianchi Professional meets my grubby little cold-setting hands