Originally Posted by
Bald Paul
Ah, the plot thickens.
The reason he doesn't get a "Send to Device" button is because the computer doesn't recognize the Edge at all. He's tried on a couple of different computers, using different USB cables and ports. I told him to try to reset the Edge (hold the power button in for 10 or more seconds to reboot it) and try again.
There are two types of USB cables:
- Power only.
- Data and power.
You need to use the second type.
(I’m repeating what Steve B said. Just a bit more simply.)
I’ve never really seen an issue with different Garmins/ports/computers outside of not using the right cable (except in really rare cases).