Originally Posted by
lyle.coop
Did some googling.... might be a known issue.
Spring bar broken on Time Atac
Time has a 2-year warranty.... but unfortunately Time Pedals was bought by SRAM. From what I recall, SRAM requires me to bring the pedals to a SRAM affiliated bike shop to process the warranty. B/c I bought the pedals from Amazon, bike stores can be a bit hesitant to help me out.
Any bike shops that turn away the chance to bring in a new customer are undeserving of your patronage.