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Old 04-18-23 | 04:55 PM
  #43  
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RCMoeur
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From: Phoenix, AZ
Well, since the zombie is alive, I'll feed it too.

In April 2020, I ended up with a bike with the Alivio FC-MC12 Cranks of Doom - and the spider was actually rather seriously cracked.

I rebuilt the bike with different cranks and passed it on to a nonprofit. I took the cracked crank to a local bike shop (Sun Cyclery), who contacted Shimano and received a reply that it would indeed be covered under the recall.

And then waited. And waited. No big deal, as I had plenty of cranks in storage. Plus it being 2020 and all that unpleasantness.

In December 2020, I get a call from the bike shop. Shimano had delivered, and I ended up with a new crankset, bottom bracket, front derailleur, and chain. All of which will (or already has) likely ended up on bikes for nonprofits. Can't complain, and it made me feel better that Shimano was standing behind their products (with a teeny bit of persuasion from the CPSC).
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Richard C. Moeur, PE - Phoenix AZ, USA
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Last edited by RCMoeur; 04-18-23 at 04:58 PM.
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