Originally Posted by
NJgreyhead
A tad late to the "party," but I just saw this and checked in my shed. The 1996 GT Outpost grocery-getter, bought off CL in 2009, has the FC-M290 crank.
I just called Shimano, but it is too early in the day for them to pick up. Hopefully I can resolve this thru my local REI store.
Bixid if you are still around... Thanks for this thread and others for all the additional info!
Zombies rule!
I heard back from my local REI. They said Shimano is sending out a replacement ("the last one they had" ??), and that I should have my bike back next week.
Then the tech said that my cost would be $80 for labor, which surprised me. I thought that might be covered as well, but I let it go, for now. I don't consider it a rip, just unexpected. Also, I wonder if the $80 is net of my 20% member discount for service. Guess I'll find out.