Originally Posted by
KCT1986
OP said that the shop 'trued' the wheel but wasn't clear what that entailed. Were the tensions checked? Or just replace the spoke and adjust a few spokes to get the rim true?
I am no expert (don't build my own wheels) but it seemed like they checked and adjusted tension on all the spokes. Seemed like they went through a few rotations double checking? Had a proper shop truing stand and it was the owner and lead mechanic