It does matter but for some companies they don't care that is why some charge so little, in comparison to a quality product, for their product is because they want to step away. Another quick story a customer had purchased a cheap bike and it was a 6mo warranty on it and the customer was literally 3 days out of warranty, 3 measly days and the company said, well they can pay for parts...3 days out of warranty not months not years not decades but 3 days and they said no, no matter how much we pleaded with them and explained the situation. It was terrible, they wasted our time and the customers money and thankfully he wasn't mad at us but I have had situations where that has happened with products we didn't sell and it was ridiculous.