Originally Posted by mtnbud

I won't order anything from Aliexpress after I had an order never show up. Aliexpress wouldn't refund my money. Their excuse was something like, we shipped it, so you should've got it. They had no record of where it went or even proof of it actually being shipped. It was impossible to talk to a real person. All complaints were done electronically in a very convoluted manner.

I put in a complaint through my credit card company and they got my money refunded. A conversation with my credit card company verified my suspicions that this happens all too often when using Aliexpress.