Originally Posted by
MinnMan
I have only read part of this thread, but for the information of the OP, Surly is made by QBP, which doesn't do franchise arrangements, as they are mostly a bicycle parts distributor. So they sell to EVERY STORE IN THE COUNTRY. EVERY LBS is a Surly dealer if they want to be, and if they don't stock what you want, they can order it.
They also make All-City bikes, but sadly they will soon be discontinuing this line soon.
And they make Salsa's too.
It does seem like it is easier to complain than to find solutions, though....
I did not know that, and that explains why the shops I've found to be All-City dealers are also Surly dealers.
And I am not here to complain
rather than find solutions. I'm well aware I can walk into a shop and order bikes or components. Those solutions don't inherently invalidate the concerns I raised (nor do any of the really clever replies lazily quoting a tired, old Simpsons meme.).