Originally Posted by
cpach
Also, I think one of the biggest frustrations is that the quality of service at shops is really inconsistent because none of the attempts (in the US at least) to regularly certify mechanics to some set of standards has really taken off in the US. I very frequently find things wrong that I know were the work of "professional" mechanics.......
Very true. The guy in the video makes it sound as though all mechanics are very competent experts, and at one point he says something to the effect of "We know more than you do." I have horror stories of things that I've seen come out of a bike shop, and probably most of us do too. I think if we started a thread to give examples of shoddy workmanship or outright mistakes committed by "professional" bike mechanics, that thread would end up being pretty long.
I have all the respect in the world for truly good mechanics, but more and more it seems those guys are in the minority.