Originally Posted by
Kontact
What part of "lost the receipt" did you not understand?
Ti bikes have one failure mode. Do you know how many carbon bikes I have warrantied for an incredibly wide range of defects? If you have a problem with defective construction techniques, go after the industry leading technique and all of the out-of-spec, galvanically corroded, flimsy, unrepairable junk that is sold for thousands of dollars as "cutting edge".
That's my point, one basic failure mode and often in the same place, DT-HT junction, get it right or quit selling it with a warranty, especially lifetime.
I know there is no receipt, shouldn't matter, this is and has been going on since they started and they still struggle.
They choose to ignore and deny their responsibility, inability, liability and willingness to so, why do they get any kind of pass at this late stage?
