Thread: trust your LBS?
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Old 03-18-06 | 10:13 PM
  #9  
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12XU
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From: Some Latitude and Some Longitude

Bikes: A couple customs and some beaters.

To the OP:

The true test of your LBS' merits is to take back the bike and calmly explain the situation. If they know how to defuse a situation, it's likely they'll apologize for the mistake and do something to make it up for the mistake and outline their service guarantee (ours is 30 days).
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