Thread: Litespeed failure
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Old 01-28-24 | 03:49 AM
  #185  
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merziac
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From: PDX

Bikes: Merz x 5 + Specialized Merz Allez x 2, Strawberry/Newlands/DiNucci/Ti x3, Gordon, Fuso/Moulton x2, Bornstein, Paisley,1958-74 Paramounts x3, 3rensho, 74 Moto TC, 73-78 Raleigh Pro's x5, Marinoni x2, 1960 Cinelli SC, 1980 Bianchi SC, PX-10 X 2

Soooo, I'm back, again.

Couple of smaller examples of doing the right thing that Litespeed could learn from.

First one, Pedro's chain tool, original Tutto, never worked perfect but was ok.

Last couple of chains I did with it were hard to get back together, drive pin pushing off center.

No receipt or info where, when purchased.

A couple emails and some spare parts that didn't fix it and they sent me a new $149 Tutto II no charge and keep the spare parts and old one too.

They made good on "Lifetime Guaranty" when they didn't have too.




Next up, ORP horn/light made here in PDX, I did the Kickstart 12 years ago, the silicone strap broke, reached out to Tory, went to see him, he replaced it and gave me some other spare parts for later, also no charge.




Orp, Bob and Merz.

Last edited by merziac; 01-30-24 at 12:03 PM.
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