Originally Posted by
Rick_D
...but I'm in Helix limbo like other "investors" and remain very grumpy about my virtual bike.
What? Were you an early kickstarter investor who didn't get a bike yet? What do you mean by virtual bike?
Originally Posted by
Jipe
For the price, Helix is sold online only by its manufacturer, there are no resellers, no after sale support other than the factory located in Canada. Its not comparable with Brompton that has a worldwide network of resellers providing after sale support, warranty, maintenance, spare parts...
This is a real negative for the Helix but it's the same for e-bikes too. Who will service and fix them when the break? I live in a tiny apartment. I wouldn't have the tools nor knowhow to fix a Helix. With a Brompton or a Tern, there are bike shops that will service them. Still, I love the Helix.