I have 3 sets of the Alpha carbon wheels, 1 for each of my road bikes. My primary bike, a Cervelo Caledonia, has the Alpha 50 rims. They have almost 11,000 miles on them. No problems with them. The wheels are true. The freehub makes a clicking sound when coasting. Some people find that annoying but I'm used to it and tune it out. My other 2 bikes have the Alpha 46 rims. They each have about 3500 miles on them. Last week I had a problem with the rear wheel. I contacted ICAN Cycling via email and Perry responded with requests for info and videos. It turned out that the XDR freehub came out of the ratchet gear. I inserted it back in and all is great now. You can see and hear the wheels on my YouTube channel. ICAN ships from an Amazon wharehouse in California. The wheels are well protected in the box. Mine came with thru axles, tubeless rim tape. I'm a happy customer.