Originally Posted by
tds101
That ability to speak DIRECTLY with someone is a major influence for me. It's not about being "American Made" either, since we should all know these are bikes manufactured and assembled overseas. It's just about getting help with a product.
We keep our Dahons overseas, where we had a great Dahon dealer a few miles away. Incidentally, that dealer also represented Tern and a few other brands. They overhauled both our bikes at some point to better-than-new condition. Unfortunately, that dealer closed - I suspect e-bikes had some impact on this - leaving us in limbo for a couple of years. Fortunately, a new one opened a lengthy bike ride away. We will be checking that new dealer this summer.