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Old 05-04-24 | 05:06 PM
  #37  
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tcs
Palmer
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Joined: Mar 2007
Posts: 9,153
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From: Parts Unknown

Bikes: Mike Melton custom, Alex Moulton AM, Dahon Curl

Originally Posted by Duragrouch
That is a surprise, I've read that they are nomally fast and sharp. Perhaps a new employee...



My BF tikit and the "dangerous to ride - handlepost snaps off" recall: they said they contacted every tikit owner they had info on. I bought my tikit from the factory, but they never contacted me. So I contacted them. They said then needed my serial number to make the right version of the part for me and it would be in one of four locations on the frame. Nope. So they admitted they built some tikits without serial numbers, but they thought they knew which part I'd need to repair the bike.

So, six months later, I contacted them about the status of the part to make my tikit safe to ride again. They replied, saying they were just a little family owned business and asking me if I wanted them to go out of business? They said their employees were busy making bikes they could sell to people and if and when their builders didn't have a revenue bike to make for someone, they'd make some repair parts.

After eight months, I got my repair part.

I mentioned this episode before here on this forum and received personal attacks from BF owners. Great group, really - so long as you validate their ownership decision by lavishing praise on the company.

But, hey, loved the 'perhaps a new employee" comment.
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