Originally Posted by
pdlamb
FIFY.
Sorry, I just don't think a 1 year warranty is very good. It was a lifetime warranty when I bought mine (and got a frame replaced three years later), then it was downgraded to 3 years, and now apparently it's just one.
You can return anything bought from REI within a year from a refund for pretty much any reason.
This is the
return policy: "
We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund—with a few exceptions—within one (1) year of the purchase date if you are anREI Co-op Memberor within 90 days of your purchase if you are not a member." Btw, this includes e bikes.
In addition there is a
warranty; this is from their website:
"What is REI's warranty?
We stand behind everything we sell. If your item has a manufacturing defect in materials or workmanship, you can return it at any time with
proof of purchase.
Exceptions: The REI Satisfaction Guarantee policy doesn't cover ordinary wear and tear, damage caused by improper use or accidents, or
in-store Re/Supply gear"
Sure looks like a lifetime warranty.