Originally Posted by rvabiker

Apparently you don't get the purpose of the service industry. I don't care what you are in the middle of doing, how many people have come in and not bought anything today, or how much money I've spent their before. Your job is to serve me in the best way possible. My LBS lost between $1500 and $2000(on two bikes) of my business becuase I got fed up of having a certain sales person act like I was inconviencing them when I wanted to looma t high dollar parts. No I hadn't bought anything expensive from there before but I was planning on it. Instead I got everything but bar wrap and tubes online and he got no commision.