Maybe I am the lucky one. I have used buses maybe 5 or 6 times over the decades and never had any major delays, damage, etc. The strangest I got was when a Jefferson bus stopped in some small itty bitty town in Minnesota and all of a about half the bus (all Mexicans) got off the bus and literally ran away leaving their luggage. Only a few were supposed to get off. While the bus driver was trying to figure out what to do because of the left behind luggage (could not bring it with him and he didn't want to just leave beside the road), a guy in a pickup pulled up and said he would take the luggage. So all those remaining had to get off and claim their luggage so the left over luggage could go to the pickup guy. We reloaded our luggage and on our way. About a 30-45 minute delay overall. Other than that, have had no issues though I freely admit a "People on Greyhound" could definitely outdo the People of Walmart website as to strange folks.