Originally Posted by
MinnMan
We still have a variety of LBS's around here, though we've lost some good ones.
How many of you have experienced this?
You have some kind of mechanical out on the road, and you or the group you are in just don't have the item or the tools that will get you going again - a tire destroyed, a chain broken and nobody has a chain breaker, etc.? And you or somebody looks at their phone and there's an LBS not so distant. Get the bike in, and THIS:
They stop what they are doing, fix your problem, and get you back on the road.
I've had this happen a bunch of times. And in several cases, they didn't even charge me labor.
I've seen this a couple times, but both were shops that weren't terribly busy. OTOH, I've had similar experiences where they basically told me, we'll work on your as soon as we finish up what we're doing now -- I was very happy with both of those!