Originally Posted by indyfabz

It’s been 15 years since I bought from him. Had forgotten about the candy.

What I really liked is that he took the time to speak with me to help me adjust the bags to fit my racks.

Then a cinch strap came unstitched early on. (He told me Ortlieb had a short-lived quality control issue.). Thing was, I was leaving for a trip very soon. He shipped me a new bag without first getting the defective one back first.