'A fastidious mechanic of mine always lamented the dirty bikes by saying, "I bet these customers brush their teeth before they visit the dentist!" ' LV2TNDM

I have used this exact reference in how customers deliver their bikes to a shop for service. But what has been sort of surprising is how many reply with "but that's what i pay them for". As though the reason to have a clean bike is because it was just serviced and not to keep it from needing that service to begin with. One big reason I teach people to clean their bikes routinely is to have a chance to look at it up close and get to catch a problem in the bud and not after months of chosen ignorance. Andy