Originally Posted by
Crankycrank
Are you sure the shifters were broken or possibly just needed a flush and lube. There are a fair number of posters here unaware of this being a common issue.
Just had a rider in my group this morning complaining her brifters weren't working well again. She took them to a shop where they charged her for a flush, and as I unfortunately predicted they worked for a while, but then the old grease re-solidified. I offered to degunk them in the ultrasonic, but she doesn't want to unwrap the bars and pull the brifters.