Old 04-14-06 | 03:24 PM
  #17  
kschwartz42
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Joined: Mar 2006
Posts: 14
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From: DC-ish
I e-mailed them and they got back to me within the hour. They told me I could return them for new ones if I wanted. They asked for digital photos in case I wanted to keep them. I think that shows an appropriate amount of concern for the their products and quality control.

I took the wheel I built with one of the rims to the LBS (I am blessed with a great LBS) and they think Velocity probably just ran out of "28 hole" decals and threw a "32 hole" on there. They also pointed out that it would be pretty pointless to fake Velocity rims and go through the expense of powder coating them (they're yellow!). So I think all is well. Besides, the hubs I got from them just won't stop spinning.

I'll definitely buy from them again -- Benscycle and Bikeman seem to have the best online prices.
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