Originally Posted by yater
The difference? Napa will likely have what I'm looking for. My LBS doesn't carry JACK and I can order it myself and get it faster and cheaper. I don't let anyone else work on my stuff. Until they can compete, they will lose business. I don't feed money to the nissan dealership because I feel bad for them since their stuff is overpriced and never in stock....why should the LBS be any different?
Yes that's the root of the problem. It might be worth a little extra if the LBS carried it in stock, but they have already given up and just stock things like consumer bikes, tubes, helmets, jerseys... the stuff that moves at retail prices. I'm just glad they got a Performance not too far from me, superstores will be the only ones left very soon. It worked for Walmart, it can work for LBS too.