Great customer service from Spinergy
I have an old pair of Spinergy Rev-X wheels that I purchased several years ago, but stopped riding on due to the often windy conditions where I live. So the poor wheels have been hanging in the basement for lord knows how long, collecting dust.
Well, I heard about a replacement program for these wheels, so I emailed Spinergy about it, and they told me that they would upgrade me to a pair of X-Aero Lites for a very reasonable price of $349. That was around two years ago, and at that time I did not have the cash to take advantage of the program.
Last year I checked into it again, and it was still available, but I had my wedding to pay for.
Finally, I'm ready to trade the wheels in (the new ones are going on Jess's new Serotta) but since I snoozed, the price has gone up. So I phoned Spinergy to ask about the new price, and the rep told me that even though the price had gone up, he would honor the old price of $349. He took my order over the phone, and we shot the breeze about riding for a while
Really nice people!
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