YES! I love Bicycle Station and I have purchased 2 bikes from them. I know Mike and Christine and cannot say enough good things about this place. I've sent a half dozen customers to them in the last year. How did I find out about Bicycle Station? Word of mouth, ie. reputation. And to marqueemoon, I don't typically go into a shop with and immediately start talking about where I rather spend my money but when the owner of a show is behaving in such a way as to ensure that you'll never shop there again, it doesn't hurt to let the guy know that there are good reasons why he should be trying to gain your loyalty, not destroy it.