I have similar problem with my Trek 20 which I just purchased this spring. I am 60 and find that I rarely ride on the drops. I have been back to the LBS to have the set up adjusted but the young folks there don't seem to understand touring or older folks. I tell them that I want to be more upright and they send me on my way and tell me to give the adjustments sometime. I am about to look for a professional or another LBS that will listen to me. I also have a mountain bike and but I find that after awhile my wrists get numb so I am reluctant to switch to straight bars on my Trek. I am open to suggestions as well.

Thanks