I still think you guys are probably over-reacting. I've seen where it happened. There's about 8 feet between the drive up and the exit, and you can't even see the exit from the window in a car. Store employees and the driver say he WASN'T agitated or talking on a cell phone. He reached for his food, and his foot came off the gas. Implying maybe he was too short to be driving the vehicle. He looked forward, and she was directly in front of him.

Totally possible that he accidentally put his foot on the gas instead of the brake when he tried to stop after realizing he was moving forward...

I'm not saying it's right or that the SUV is without fault, but it DOES sound like this actually WAS an accident. I've looked at several other fast food places in the area, and they all have the same style door right in front of the drive through, except for the white castle, which has a railing to keep you from going into the car lane (you'd have to walk across grass, anyways) and puts you right on the sidewalk.

If anything, this should be a call to redesign the cookie cutter buildings they use in fast food. That door is there primarily for people who go through the drive through, find something wrong with their order, then take it inside before driving off to get it corrected. Or if someone has to wait for awhile (I know at wendy's at least if your chicken is out, it can be up to a 10 min wait for the next batch - I worked there in high school) then they'll bring it out to you through that door...

It seems like a very high risk area for anyone walking. Add a few seconds and a concrete barrier...

I'll take pics of what the doors/walkways are like if anyone cares tomorrow. Though it might be tomorrow night so that I can get pics from the cager's viewpoint too...