Perhaps you should think about the stores in other parts as well, some of the more reputable bike shops, and not that two bit gimme yo money soon to be outta buisness store,...there ARE shops around this great big planet of ours, who really do care about what staff they employ,customer satisfaction,quality of product,etc,etc, what can I say?,$6.50 p/hr,what do expect ?man..these places deserve to go down,and I'm tippin' the manager will screw you for every last cent?!. I'm currently earning in the vaccinity of $30.00 p/hr,I have successfully completed my level III certificate in bicycle mechanics,am employed in one of Melbourne's largest bicycle retailers,earn my manager in excess of $4000.00 dollars p/week in labour charges alone!,I'm putting in approx 52 hrs a week!,I have clients ranging from the kid down the street..to members of the Australian MTB racing team,the Australian track team,and the word has it , I have a very good chance getting a place with the Commonwealth games cycling squad for 2002 !....so when I read your post I was offended that you were painting me with the same brush that you did with the others ,who obviously you would not take your bike to !, I hope you can see my P.O.V... thanks -Buddy.